9/23/20 2:30PM – Wireless Pro connectivity issues for some Wireless Pro, Dedicated, Enterprise customers in Mid-Town, Live Oak, and East Side Santa Cruz

…Cruzio engineers are investigating an issue that is affecting connectivity for some Wireless Pro, Dedicated, and Enterprise customers in the areas of Midtown, Live Oak, and East Side Santa Cruz. We do not have an ETA for repair at this time but we will update this post as more information becomes available….

Connecting a Windows PC to a Wireless Network

…configure your Windows computer and wireless network card to connect to a wireless router (or wireless access point; from now on, the terms “router” and “access point” will be used interchangeably). These instructions assume that you have Internet access, such as any of Cruzio’s Broadband Services, or that you are at a location with access, such as an Internet café; and that you will be connecting to a wireless router that has previously been ins…

Is My Computer Wireless-Ready?

…ion in the Show menu). If you find AirPort or Wi-Fi listed, your Mac has a wireless card and is ready to go wireless. Click on AirPort or Wi-Fi and check to make sure it is enabled. If AirPort or Wi-Fi is not listed, your Mac may be wireless-ready. You can purchase and install an AirPort wireless card from Apple. (Older Macs may not support AirPort but you may be able to find a third-party adapter from another company.) Note: If you’re running a M…

Connecting a Mac, iPhone, iPad, or iPod Touch to a Wireless Network

…resh connection using the new password. See these how-tos for forgetting a wireless network on your Mac, or forgetting a wireless network on your iPhone, iPad, or iPod Touch. Make sure you are using a dynamic connection, and no proxy. Check your Network settings: On Mac OS X 10.5 Leopard or newer: Click the Apple Menu and select System Preferences. Click the Network icon. In the left-hand pane, select Wi-Fi (called AirPort in older OS X versions)….

We’re Expanding Fiber-Backed Wireless Pro Service to Even More of Watsonville

…ring them even faster speeds — we’re talking 1 Gigabit per second, or 1,000 Mbps — to as many areas as we possibly can. So if you’re ready for some of the fastest speeds in the nation, we’re ready to hear from you! In our last post about Wireless Pro, we said we’ve got even more big news about our growing Wireless Pro network on the horizon. Well, we’re not done yet. Our network is constantly growing, and we’ll have even more to share about our gr…

07/28/2017 07:25am – Wireless Pro Outage Eastside

…Cruzio Internet’s wireless network is experiencing a Wireless Pro outage, this is affecting Wireless Pro customers on Cruzio’s wireless network. The affected locations are portions of the Chaminade and Live Oak area. Engineers are out in the field working to resolve the issue and we should be able to provide updates shortly. We apologize for the inconvenience….

4/9/2017 9:25pm – [RESOLVED] Midtown Santa Cruz Wireless-Pro outage

…We have resolved the issue affecting Wireless Pro customers in the Midtown, Seabright, and Live Oak areas of Santa Cruz. All Wireless-Pro customer services have been restored. We appreciate your patience while we mitigated the issue and we have taken preventative measures to avoid this disturbance in the future. This issue only affected customers with Cruzio Wireless access services. Velocity, DSL, and dialup were not affected….