…Our battery backups at Loma Prieta have run out. Our field ops team is currently working to restore power at this time, and some of our wireless customers in the Watsonville area may experience downtime due to this issue. This only affects our wireless customers, and will not affect customers on Velocity or DSL connections. We appreciate your patience….
…Network engineers were able to restore connectivity to the affected Wireless Pro customers in the Midtown Santa Cruz and Live Oak areas around 3:10am this morning 10/1/17. This outage only affected Wireless Pro customers. We appreciate your patience….
…Starting at around 1:45am this morning 10/1/17, some of our Wireless Pro customers in the Midtown Santa Cruz and Live Oak areas began experiencing connectivity issues. Engineers are currently working to resolve the issue. This only affects Wireless Pro customers. This status will be updated as we receive updates from our engineering team. We appreciate your patience….
…We are diagnosing a connectivity outage affecting customers with wireless internet access off of the Dream Inn building. We expect service to be restored within 15 minutes. This is only affecting costumers with Wireless Pro, Dedicated, and Enterprise access connectivity….
…Starting around 9:55pm this evening, some of our Wireless Pro customers in the Midtown Santa Cruz and Eastside/Capitola areas began experiencing intermittent connectivity. This affects only Wireless Pro customers (not DSL/Velocity). Our network engineers are currently working on the issue. We appreciate your patience….
…There is a outage for Wireless-Pro customers in the the Midtown, Seabright, and Live Oak areas of Santa Cruz. Cruzio Engineers have identified the problem and are working on fixing the issue. We will post an update as soon as the issues have been resolved. Sorry for any inconvenience this may have caused. This issue only affects customers with Cruzio Wireless access services. Velocity, DSL, and dialup are not affected….
…We have resolved the issue affecting Wireless Pro customers in the Midtown, Seabright, and Live Oak areas of Santa Cruz. All customer services have been restored now. This issue only affected customers with Cruzio Wireless access services. Velocity, DSL, and dialup were not affected….
There is currently a wireless outage at one of our wireless sites affecting customers in Watsonville, Scotts Valley, East San Jose, and Oakland Road area. This outage only affect Cruzio customers on the Business Broadband and Enterprise networks in these areas; customers with Velocity or DSL connections are not affected. Engineers are investigating the cause of the outage. This status will be added to as we receive updates. Thank you for your pat…
…Cruzio engineers are aware of an issue affecting connectivity for some Wireless Pro customers in the Westside area of Santa Cruz and are rolling out a fix. We will update this status message as more information becomes available….
…Cruzio engineers will be performing maintenance on equipment that serves some Wireless Pro and Dedicated customers in the downtown Santa Cruz area on 7/7 between 10PM to 2AM. There will be a few pockets of downtime throughout this maintenance window. This maintenance will not affect other services….