A little before 1am we experienced a network outage caused by a faulty port on a switch that fed some of our web hosting and email servers. Engineers were dispatched and were able to repair the problem by 1:30am using replacement hardware.
We apologize for not sending a notification earlier. Due to the time of night we decided to put the focus on resolving the problem as quickly as possible.
All repairs were made and all services are now restored on web hosting server host4.cruzio.com. This should only have effected customers with web hosting accounts on host4. Any mail sent during this down time should be delivered shortly if not already. We apologize for any inconvenience.
Web hosting server host4.cruzio.com has run out of memory and swap space. We are rebooting the server and running any repairs if needed. Any mail sent during this time will be queued up and delivered once services are restored.
Our engineers have completed their work, and the webmail service is back online. We appreciate your patience.
Our engineers are currently working to resolve a problem with our webmail server. We will post an update when this is complete. We apologize for any inconvenience.
The issue with our webhosting server host7 has been resolved. All queued mail will be delivered. We appreciate your patience.
We are currently experiencing issues with our webhosting server Host7. Engineers are actively working to resolve the issue. All email is being queued up and will be delivered once the system is back up and running. Updates will be added to this status as appropriate. We appreciate your patience.
The issue with our webhosting server host7 has been resolved. We appreciate your patience.
We are rebooting web hosting server host7.cruzio.com in order to fix a stuck process. This will only effect customers with web hosting services on host 7. Any mail sent during this time will be queued and delivered once services are restored. Sorry for any inconvenience.
We are rebooting web hosting server host7.cruzio.com in order to fix a stuck process. This will only effect customers with web hosting services on host 7. Any mail sent during this time will be queued and delivered once services are restored. Sorry for any inconvenience.
