…Cruzio engineers are currently investigating an outage with our wireless networking gear for some of our Downtown Santa Cruz area customers with Enterprise, Dedicated Business Broadband, and Business Broadband services. Velocity and DSL customers are not affected….
…we can. This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected….
…Our DSL upstream provider is currently experiencing a network outage. We are working together to determine the extent of the outage as well as resolve the issue. This is effecting all legacy DSL customers. It may also be effecting some Velocity customers, but we have not yet been able to determine if this is the case. We will be posting more information as we get it….
…ctively working on a solution. This only affects internet service for business broadband customers in and around the downtown area, and does not affect DSL or Velocity customers. We apologize for the inconvenience, and are actively working on repairs….
…we can. This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected….
…g customers in Watsonville, Scotts Valley, East San Jose, and Oakland Road area. This outage only affect Cruzio customers on the Business Broadband and Enterprise networks in these areas; customers with Velocity or DSL connections are not affected. Engineers are investigating the cause of the outage. This status will be added to as we receive updates. Thank you for your patience….
…the Santa Cruz, Scotts Valley, and Watsonville areas. This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected. We will post updates and developments here as we get them. We thank you for your patience….
…the Santa Cruz, Scotts Valley, and Watsonville areas. This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected. We will post updates and developments here as we get them. We thank you for your patience….
…Engineers are currently in route to make repairs to the fiber backhaul. There may be some brief downtime as they make repairs and swap out equipment. We apologize for the inconvenience, but hope to have the issue resolved quickly. This will not effect Velocity and DSL customers….
…We have resolved the issue affecting Wireless Pro customers in the Midtown, Seabright, and Live Oak areas of Santa Cruz. All customer services have been restored now. This issue only affected customers with Cruzio Wireless access services. Velocity, DSL, and dialup were not affected….
