…ill only affect Cruzio Enterprise, Business Broadband, and Dedicated Business Broadband connectivity services in the Watsonville and Aptos areas. Velocity and DSL services in the above areas will not be affected….
…Cruzio Engineers are aware of a Wireless Pro outage affecting some customers in the Live Oak and Capitola area and are working on a fix for the issue. We will post updates as they develop. This only affects customers with Wireless Pro; Velocity, Dsl, and Dialup services are not affected….
…d a problem with a wireless access point that affected 23 customers in the mid-town (east Santa Cruz & Live Oak) area from 10:20-10:50AM. This only affected Business Broadband wireless Cruzio customers, and not Enterprise, Velocity, or DSL. We are scheduling emergency maintenance to replace this access point, which will affect a larger group of 42 people fed from this same site. This maintenance will happen between 11AM to 1PM today, 9/10….
…To measure the speed of your Internet connection: Finish any downloading or audio or video streaming. Visit the Network Speed Test page. Click the START button. Wait until both your download and upload speeds are displayed, and note the results….
…Some of our DSL customers are having issues connecting to the internet, and we are gathering information and working with AT&T to assess the issue. This issue is not affecting other services, including Velocity….
Getting Started Mac Windows Modem Settings Getting Started If you can see the sync light on your DSL modem, but you can’t surf the Web, it may be that the modem configuration is incompatible with the protocol used by Cruzio. This is very often the case for DSL modems older than June 2001 or modems that were used with another ISP. The instructions below outline how to access some common modem interfaces. Each modem typically has a vpi and vci sett…
These instructions are for configuring a Speedstream 4100 modem or a Speedstream 5100 modem to work with Cruzio DSL. In addition to the modem, you will need its power cord, an ethernet cable, and a phone cable. If you bought your Speedstream modem from Cruzio, it should already be pre-configured to work with Cruzio DSL, and you should not need these instructions. Plug the power cord into the back of the modem and into a wall outlet. Plug one end…
Below are the general connection settings for use with Cruzio accounts. For more specific setup instructions, please see our other setup instructions. The best source for settings information is on your original Cruzio Login Information. Contact Cruzio if you lost your information or forgot your login or password. Fiber Settings IP Address: Available on your “login info” sheet Subnet Mask: 255.255.248.0 Gateway/Router: 63.249.72.1 DNS 1: 63.249…
» Getting Started » Windows XP » Windows 2000 » Windows 95/98/ME » Mac OS X » Mac OS 8.5 – 9.2 Getting Started An Ethernet DSL modem or a router require that you have a network interface card (also called a NIC, or Ethernet card) installed in your computer. Use the instructions below to find out whether you already have a NIC or to check the integrity of a previously installed card. Most computers already have a NIC installed. Windows XP To find…
