Cruzio is currently experiencing a network outage due to a power failure at the Universal Town center which feeds several of our sites. PG&E has been dispatched to make repairs at the location and estimates the work to be completed by 9:15am. In the meantime there could be possible connection losses at some of the Cruzio POPs in the Santa Cruz area. Engineers are on site to address issues as they come up while PG&E is working on the issue. We will be updating this status when we have more information.

All repairs and backups for web hosting server host6.cruzio.com have been completed. Any mail sent to domains on this server have been queued up and are being delivered now if not already. This should only have effected customers with web hosting services on host6. Thank you for your patience.

We have finished with hardware replacement and are now just transferring data to the new hardware. We estimate this should be complete by approximately 5:30am. We will be posting updates if it starts to look like it may take longer.  Again, any mail sent during this time will be queued up and delivered once we bring the serve back online so no mail will be lost.  Thank you for your patience.

Web hosting server host6.cruzio.com is experiencing a hardware issue. We are currently taking the server down to make repairs. Any mail sent during this down time will be queued up and delivered once the service is back up. No mail will be lost in the process. We will be updating the network status as we have more information or complete the work. This will only effect customer who have web hosting services on host6.

Cruzio engineers have restored all services on webhosting server host6.cruzio.com.

Cruzio engineers are currently working to resolve issues with webhosting server host6.cruzio.com.

All mail sent to domains on the server will be queued for delivery once the service on the webhosting server is restored.

11/23/15 @ 7:48am – Host2 Webhosting Server Reboot Complete

Webhosting server Host2 has been rebooted and all processes are running normally. We appreciate your patience

11/23/15 @ 7:35am – Host2 Webhosting Server Rebooting

One of our web hosting servers, Host2, needs to be rebooted due to a stuck process. This will only affect customers with domains on Host2, and should only last a few minutes. This status will be updated upon completion. Thank you for your patience.

As of 11AM, the issue with the networking equipment / radio has been resolved, and service has been restored for customers at 2030 North Pacific.

Thank you for your patience.

2015-11-22 @ 9AM – slow speeds due to fiber outage [RESOLVED]

Fiber crews have located and repaired the break in the fiber as of this morning of Sunday, 11/22

All service should be restored to normal expected speeds.